Emailing hpcadmin@jlab.org is the best way to reach us and will elicit the quickest response. Please do not contact any of the JLab LQCD support staff directly. Emailing hpc-admin will open a support ticket which is tracked and we will try our best to resolve your issue.
The /volatile area is managed by an automated process that cleans up periodically in multiple steps as listed below. In the rules mentioned below the target threshold is defined as the "aggregate used space by all projects".
